IT Operation Manager (Ref. č.: 3-10-30221/PF)

Ponuka práce

Dátum pridania: 10.7.2018

Práca

- Mediator between customer and Service Delivery Management
- Responsible for delivery of agreed services
- Responsible for KPIs, SLAs and OLAs of the service
- Responsible for service chains of service
- Responsible for technical content
- Performance and quality monitoring
- Defining requirement for the Technical Team
- Process improvement proposition and implementation
- Creating budgets
- Reviewing financial data
- Improving financial effectiveness of the service chain
- Customer support
- Reporting to the Service Delivery Management

 

Druh pracovného pomeru

hlavný

Požiadavky na zamestnanca

stredoškolské s maturitou
Anglický jazyk
Nemecký jazyk

Miesto práce

Košice

Kategória

Ľudské zdroje a personalistika